No upfront fees. You pay only after removal. How it works
Content
Comments are edited, deleted and buried fast. That makes evidence the first job, and precision the second.
No upfront fees. You pay only after removal.
This is for you if
A comment under a popular post accuses you of something false.
A reply chain is being used to harass you or a colleague.
A commenter is posting your personal details.
A comment impersonates you or your company.
How Reddit handles this
Comments are edited, deleted and buried in long discussions within hours. Before anything is reported, the comment, its parent, its permalink, the username and the timestamp should be captured. The permalink to the specific comment, not just the post link, is what a reviewer needs.
A comment is one person's statement inside a larger conversation, and reviewers read it in context. Sarcasm, exaggeration and opinion are treated differently from statements of fact. U.S. law draws a similar line: in Milkovich v. Lorain Journal, the Supreme Court held that statements which cannot reasonably be read as stating actual facts, or cannot be proven false, are protected.
So "this company is terrible" is opinion. "This company kept my deposit" is a factual claim that can be true or false. The second is something a report, or a lawyer, can address.
If a comment is defamatory, the author is the legally responsible party, not Reddit (Section 230). Courts in Dendrite and Cahill require a substantial showing, with real evidence, before they will order an anonymous speaker identified. We do not try to identify anonymous users. If you are considering legal action against an author, that is a decision for a lawyer.
How we handle it
We preserve the comment, its parent, its permalink and its timestamp before anything changes.
Harassment, doxxing, impersonation, defamation, spam or plain disagreement. The category decides the route.
Moderators handle their community's rules. Reddit handles site-wide policy. Some cases need the author's account addressed instead.
We check that the comment is removed and not merely collapsed or hidden from you.
Each action on your case is recorded with its date. You can read the log at any time in your client portal, and reply to us there.
The rulebook
A comment is judged on its own words. These are the rules we use to decide whether a reply can be reported.
Abusive replies are the classic case: insults aimed at a person, threats, or encouraging others to attack them. The test is the conduct toward a person, not how harsh the opinion is.
Replies that say where someone lives or works, or post their private messages, break this rule even when the post above them is harmless. Each such comment needs its own link.
Comments from accounts posing as customers, staff or officials can break this rule. Evidence that the account is deceptive is what a reviewer needs to see.
Paraphrased from the official Reddit Rules. Moderators also enforce each community's own rules, under Reddit's Moderator Code of Conduct.
By the numbers
Most removals on Reddit are made by community moderators rather than by Reddit staff, which shapes who we ask first.
63.2%
of admin removals were spam
36.1% were for other Reddit Rules violations and 0.7% for content manipulation and other reasons.
Source: Reddit Transparency Report · July to December 2024
Legal background
Courts separate statements of fact from opinion. That distinction decides which comments have a legal angle and which can only be handled under the rules.
Court case · U.S. Supreme Court · 1990
497 U.S. 1 (1990)
The Court declined to create a blanket constitutional privilege for "opinion", but confirmed that statements which cannot reasonably be interpreted as stating actual facts, or which cannot be proven false, are protected.
Why it matters here: "This company is terrible" is opinion. "This company stole my deposit" is a factual claim that can be true or false. The second can be challenged; the first generally cannot.
Court case · California Court of Appeal, Sixth District · 2008
159 Cal.App.4th 1154 (Cal. Ct. App. 2008)
A company executive tried to unmask an anonymous poster who had insulted her on a Yahoo! message board. The court held that a plaintiff must make a prima facie showing of a valid claim before an identity is disclosed, and found that the crude statements were non-actionable opinion and rhetorical hyperbole. The subpoena was quashed.
Why it matters here: Insults and exaggeration on a forum rarely meet the bar for unmasking. Comments of this kind are usually dealt with through the platform's rules, not a lawsuit.
Real public cases
A documented public event. It is not one of our clients.
Public case · 2018 · not a client of ours
Public case · 2024 · not a client of ours
The outcome
Removed comments show "[removed]" in place of the text. The conversation around it stays in place, so the other replies still make sense to readers.
Other replies in the conversation are not part of the request. If more appear later, we report them as a new item.
Every comment link and its outcome is listed on your case in the portal, which is useful if the issue comes up again.
Before you do anything
Each comment is judged on its own words. Point to the exact comments that break a rule.
A heated answer from you can become the next reportable comment, and moderators see both sides.
Comments are quoted and screenshotted quickly. Earlier reports have fewer copies to chase.
While we work
Sign in with a one-time code sent to your email. Follow the case, reply to us, add links and evidence, and read your invoice there. The invoice is issued only after removal.
What we need
Case studies
Questions
If it breaks Reddit's policies, a community's rules or the law, a removal request can be made. If it is honest opinion within the rules, it likely stays.
The link to one specific comment. On Reddit, use the comment's Share menu and copy the link. It is more useful to us than the post URL.
Client feedback
Reddit Comment Removal
“I needed several comments removed from an old Reddit discussion. What impressed me most was the communication. I received regular updates and clear explanations instead of vague promises. The unwanted comments were successfully addressed.”
Sarah K. · Austin, United States
Client reviews, shared with permission.
Related
Remove a Reddit post, or delete the whole discussion under it.
Learn moreStop targeted abuse. Remove the content, address the accounts.
Learn morePursue a ban or sitewide suspension for an abusive account.
Learn moreAll Reddit removal services Communities we work in Legal references
r/example · example
An example abusive reply.