No upfront fees. You pay only after removal. How it works

Users

Reddit user ban and removal.

When the problem is a person, not a post, deleting content will not stop it. A ban is a different case with different evidence and two different decision makers.

No upfront fees. You pay only after removal.

This is for you if

Sound familiar?

  • 01

    One account keeps posting about you across communities.

  • 02

    A user creates new accounts after being banned.

  • 03

    A user is impersonating you or a member of your team.

  • 04

    You want a user banned from a community, or suspended sitewide.

How Reddit handles this

What actually decides the outcome.

01

Two kinds of ban, two decision makers

A moderator ban stops a user posting in one community and applies only there. A sitewide suspension, issued by Reddit's administrators, removes the account's access to Reddit. Reddit's transparency report separates the two, and so should any request: they go to different people, on different evidence.

02

Ban evasion is a rule-break of its own

Creating a new account to get around a ban is a violation in itself. In Reddit's July to December 2024 report, ban evasion accounted for 65.1% of all account sanctions issued by admins. If a banned user returns, the original case is the strongest evidence for the next report.

03

Build a pattern, not a pile of reports

One post proves little. A dated timeline of links, communities and the rule each item breaks shows a pattern a reviewer can act on. We assemble that timeline, file it once, and track the outcome. We do not try to identify anonymous users or expose who they are.

How we handle it

Our route, step by step.

  1. 01

    Build the pattern

    One post proves little. A timeline of links, dates and communities proves a pattern.

  2. 02

    Choose the target

    A community ban is decided by that community's moderators. A sitewide suspension is decided by Reddit. They are separate requests.

  3. 03

    File with the right evidence

    Quote the exact rule broken. Harassment, ban evasion, impersonation, spam and manipulation each have their own route.

  4. 04

    Watch for evasion

    If a banned user returns on a new account, the earlier case is the strongest evidence for the next report.

Every step is logged.

Each action on your case is recorded with its date. You can read the log at any time in your client portal, and reply to us there.

The rulebook

Reddit rules that apply.

Action against an account needs a pattern of conduct. These are the rules that account-level reports rest on.

  • Rule 1

    Remember the human

    Sustained abuse from one account, across posts and replies, is the usual basis for a sitewide suspension. A single rude comment is rarely enough.

  • Rule 2

    Abide by community rules

    Spam, content manipulation and ban evasion are the kind of conduct that can lead to action against an account rather than against one post.

  • Rule 5

    Be authentic

    An account that impersonates a person or organisation, or pretends to be someone it is not in order to deceive, is among the clearer grounds for action against a user.

Paraphrased from the official Reddit Rules. Moderators also enforce each community's own rules, under Reddit's Moderator Code of Conduct.

Legal background

The law behind it.

Courts set a high bar before a platform has to reveal who is behind an anonymous account. It is part of why account reports go through Reddit's rules.

Court case · New Jersey and Delaware courts · 2001 and 2005

Dendrite International v. Doe No. 3, and Doe v. Cahill

775 A.2d 756 (N.J. Super. App. Div. 2001); 884 A.2d 451 (Del. 2005)

These courts set the modern tests for unmasking anonymous online speakers. A plaintiff must notify the speaker, identify the exact statements, and produce real evidence supporting the claim before a court will order an identity disclosed.

Why it matters here: Anonymous authors of negative posts are not simply identifiable on request. Courts require a substantial showing first, and this is a job for a lawyer, not a removal service.

Statute · United States · Ongoing

18 U.S.C. § 2261A: stalking

The federal stalking law covers a course of conduct, using electronic communications among other means, that is intended to harass or intimidate a person and that places them in reasonable fear of serious harm or causes, or would be expected to cause, substantial emotional distress.

Why it matters here: It requires a pattern, not a single post. This is why a dated log of every message, username and link is the foundation of a harassment report.

Real public cases

How it has played out.

A documented public event. It is not one of our clients.

Public case · 2019 · not a client of ours

2019: a Redditor wins the right to stay anonymous after a copyright subpoena

Type
Subpoena to unmask a Reddit user
Where
Reddit user "Darkspilver", N.D. Cal.
What happened
A religious publisher served Reddit with a DMCA subpoena seeking the identity of a user who had posted material from its publications in a discussion.
What was done
The Electronic Frontier Foundation asked the court to quash the subpoena. The court found that the posting was likely a fair use and declined to unmask the user.
Outcome
The user's anonymity was protected.
What it teaches
Courts weigh a claim's merit against a person's right to speak anonymously. Weak claims do not unmask users, which is why a well-founded report is more useful than a threat.

Public case · 2022 · not a client of ours

2022: Reddit introduces a Moderator Code of Conduct

Type
Governance change for volunteer moderators
Where
Reddit-wide
What happened
Reddit's volunteer moderators decide what stays up in their communities, and some people felt moderation was inconsistent or unaccountable.
What was done
On September 8, 2022, Reddit turned its moderator guidelines into a Code of Conduct, announced on r/modnews. The Content Policy sets enforceable rules for everyone, and the Code adds expectations for moderators. Reddit said it measures impact, not intent.
Outcome
Moderators can face enforcement for how they run a community.
What it teaches
Moderators are accountable to Reddit. If a mod team itself breaks the Code, a report to Reddit's administrators is available, alongside a polite message to the moderators.

The outcome

What success looks like.

  • 1

    The account is suspended or banned

    When Reddit acts on a user, the profile stays online but the username is shown as "[deleted]" and the account is marked as banned.

  • 2

    Past content is handled separately

    A ban stops new activity. It does not always hide older posts. If those matter to you, we report them as their own items.

  • 3

    New accounts are a new report

    If the same person comes back with another account, that is evasion, which we report with the link to the earlier case.

Before you do anything

Mistakes that make it harder.

  • Contacting the user yourself

    A message can be used against you and may make the behaviour worse.

  • Reporting one rude comment

    Account action needs a pattern. A single comment is handled as a comment.

  • Making a new account to reply

    New accounts can break ban-evasion rules and weaken your position.

While we work

You see every step.

Sign in with a one-time code sent to your email. Follow the case, reply to us, add links and evidence, and read your invoice there. The invoice is issued only after removal.

How it works

What we need

Send us this.

  • Username and profile link
  • Links to every relevant post and comment
  • Dates and communities involved
  • Evidence connecting accounts, if evasion is suspected

Questions

About reddit user removal.

What is the difference between a ban and a suspension?

A ban stops a user posting in one community. A suspension removes the account's access sitewide. Different decision makers handle each.

Can you find out who a Reddit user is?

No. We work only through Reddit's reporting and enforcement channels and lawful process. We do not attempt to identify or expose anonymous users.

Client feedback

What clients say.

  • Reddit Account / Community Issue

    “I needed help dealing with several Reddit-related issues affecting my online reputation. The team was responsive, transparent about the process, and didn't make unrealistic promises. The experience was professional from start to finish.”

    Laura B. · Vancouver, Canada

Client reviews, shared with permission.